Position: Permanent – Full time
Position Type: Non-Unionized Professional
Hours of work: 9.00 am to 5.00 pm, Monday to Friday
Location: 306 Lawrence Avenue East, Toronto, Ontario
Branch: TFS Foundation – Advancement
Start Date: Immediate
About the Position
Reporting to the Director of Marketing and Community Engagement, the Community Engagement Officer plays a crucial role in building and sustaining meaningful connections with all segments of the TFS community. Working with the Director of Marketing & Community Engagement, the officer will develop and execute an effective engagement strategy designed to deepen relationships across our diverse community – including alumni, current parents, and past parents. Responsibilities will involve driving segmented communication initiatives, managing digital engagement, overseeing volunteer programs, and planning engaging events. The Officer will be a main point of contact for our comprehensive community - both past and current parents, TFS Alumni, the TFS Alumni Association Executive, the Alumni Recognition Committee and Société ‘62.
The Community Engagement Officer is responsible for the following:
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In conjunction with the Director of Marketing and Community Engagement, develop and implement annual engagement programs to foster connection and support among alumni, current parents, past parents, and former school volunteers.
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Create and execute innovative programs to increase engagement through:
o Measured engagement digitally and in person and across segmented constituent groups.
o Recruitment of alumni and parents for volunteer and mentorship opportunities
o Awards and recognition programs for outstanding contributions from all community members.
o Developing and delivering impactful, high-quality community events (hosted at the school, at various Toronto locations, and in international communities) that unite diverse groups. This will involve collaborating closely with the Events Manager on specific event initiatives.
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Lead content development and delivery for community communications (including print and digital communications, newsletters, reports, social media, etc.), ensuring relevant and engaging content for each audience segment.
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Act as the primary point of contact for all community volunteers, including the TFS Alumni Association Executive and its committees, TFS Alumni Class Reps, parent volunteer groups (e.g., Parent Association, event committees), and Société ‘62, the legacy group of former school volunteers.
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In conjunction with the Director, manage the community engagement budget and execute programs within available resources by monitoring and tracking expenses.
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Evaluate program performance through measurement and tracking and make recommendations for changes to enhance engagement effectiveness and affinity to TFS across all groups.
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Collaborate with the Development team to identify and cultivate potential donors from all constituent groups, while contributing to delivering exceptional stewardship to current alumni, parents, and annual donors.
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Maintain current and accurate information in Raiser’s Edge, including comprehensive records for alumni, current and past parents.
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Update the School Calendar.
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Other projects/duties as assigned.
Who we are looking for
We recruit candidates who embrace our TFS values of integrity, discernment, respect and engagement. The ideal candidate profile is as follows:
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Fluent in English; knowledge of French or Mandarin is an asset.
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Outstanding communication skills (written and verbal).
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Excellent interpersonal skills and ability to build relationships across multiple constituencies.
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Experience working with and supporting volunteers, committees and colleagues.
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Excellent problem-solving skills and solution orientation; sound decision-making ability with a positive "can do" attitude.
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Experience with tools such as:
o Raiser’s Edge
o The Google Suite or the Microsoft suite of software
o Asana or other project management software
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Excellent event management skills, with attention to details.
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Excellent time management and project management skills; ability to establish priorities, plan and manage multiple activities with coinciding deadlines.
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Continuous improvement orientation with an aptitude for data-driven decision-making.
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Ability to calmly and effectively work in a fast paced environment and be adaptable to changing needs
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Works well independently and as a team player.
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Flexibility to travel as needed
What we offer
TFS is an exceptional place to work, and our offers are generous as well as competitive in the marketplace in terms of:
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A competitive compensation
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An attractive group insurance package and participation in a RRSP plan or OTPP from the first day of employment
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Generous vacation policy and additional paid time off
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A stimulating working environment
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Multiple professional development opportunities
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A rewarding career where you can make a difference
TFS welcomes applications from Indigenous peoples, persons with disabilities, visible minorities, persons of all sexual orientations and gender identities, and all others with the skills and knowledge to productively engage with diverse communities.
If you require accommodation, please notify us in advance and we will work with you to meet your needs. TFS is committed to providing accommodation throughout the recruitment and selection process.
Interested and qualified candidates should submit a cover letter and a résumé
here as soon as possible.